Privacy Policy

Last updated: November 20, 2025

Introduction

OnyxFlux ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Web3 API platform and services.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. For paid plans, we also collect billing information through our payment processor.

Usage Data

We automatically collect information about your API usage, including request logs, endpoint access patterns, response times, and error rates. This data helps us improve our services and provide you with detailed analytics.

Technical Information

We collect IP addresses, browser types, device information, and operating systems to ensure service security and optimize performance.

How We Use Your Information

•To provide and maintain our API services
•To process your transactions and manage billing
•To send you technical notices and support messages
•To monitor usage and detect fraudulent activity
•To improve our services and develop new features
•To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

•With service providers who assist in operating our platform (e.g., payment processors, hosting providers)
•When required by law or to protect our legal rights
•In connection with a merger, acquisition, or sale of assets
•With your explicit consent

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Request logs are retained for 30 days for Free and Starter plans, 90 days for Pro, and up to 1 year for Enterprise plans.

Your Rights

Depending on your location, you may have the following rights:

•Access and receive a copy of your personal data
•Correct inaccurate or incomplete data
•Delete your personal data
•Object to or restrict processing of your data
•Data portability

Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

privacy@onyxflux.io